Personal Data Protection Policy

We only collect personal data in cases where it is relevant for us, and we will only collect personal data if it is relevant for your activity at Postera ApS.

When collecting, processing, and using your personal data, we always comply with all relevant and applicable legal provisions.

We will only store your personal data as long as we are either legally obliged to or as long as it is relevant to the purpose for which they were collected.


Information we collect
If you wish to purchase and receive a product or service from us, we need certain personal data to be able to complete the order and to be able to offer you our services. We use cookies to manage the content in your cart while you use our online shop.

We can collect information as, for example, name, e-mail address, mailing address, shipping address (if it differs from the mailing address), phone number, and payment information.

Postera ApS collects and processes your personal data when you do the following:

- Visit our website

- Complete a purchase of one of our products

- Sign up for our newsletter

- Review our website

- Send us' questions, complaints, or feedback


Processing basis and purpose
We collect your general contact information such as your name and address to be able to deliver the product or service that you have purchased from us. We collect your e-mail address to be able to send you an order confirmation as well as a delivery confirmation.

When you pay for your product or your service, we collect your name, your card data, and your IP address. The information collected to process the payment transaction is only used and saved for payment and to complete the agreement. Upon completion of payments, some of your data will be passed on to Shopify and/or QuickPay, including information deemed necessary to complete or support the payment, such as the total purchase amount and the invoice information.

If you have given us your consent during the registration process or on our website, we will use your e-mail address to send out a newsletter. You can subscribe or unsubscribe from the newsletter at any time. All newsletters include a link to unsubscribe. If the processing of personal data is based on your consent, you have the right to withdraw your consent at any time.

If you do not wish to provide the personal data required to complete a purchase of a product, you will, unfortunately, not be able to purchase products from us on our website.

Your information (except for your e-mail address if you have given your consent to its processing for the purpose of receiving offers) will be deleted 1 year after you receive your item or service.


Other recipients of personal data
We do not sell your personal data to third parties, and we do not transfer your personal data to third-party countries.

If you choose to review our website, your name and e-mail address will be transferred to the review website Trustpilot.

We run our website through Shopify and our payment system through QuickPay, which works as our data processor. All the personal data that you provide on our website will be stored in Shopify’s data centers.

We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and, in some cases, process personal data when they deliver their services to us. Our data processors only process personal data according to our instructions and in accordance with the legal requirements for data processors.

We have signed a data processor agreement with our data processors which is our, and your, guarantee that they comply with the applicable rules regarding protection of your personal data.


Your rights
As the registered party, you have a number of rights that we must ensure are fulfilled at any time. You have the right to request the following from us:
• Access to your personal data and to request that they be edited
• To get personal data deleted

In addition to this, you have the right to object to the processing of your personal data, and you have the right to file a complaint to a data protection authority.

If you no longer want us to process your personal data or if you want us to limit the processing of your personal data, you can also send us a request at info@postera.art